Why Adlinks offers best Toll-Free Number and IVR Service

The size of the business does not matter – but every business recognizes the need for a business number that customers can reach easily. It helps the customer connect with the business and placing the necessary products and services over the phone or getting the information, support or redressal they need.

The best way to have a professional service that can do well for the businesses’ image is to have a toll-free system Kochi. This is an easy-to-remember number where the customers are not charged for the call. The very fact that the customer does not have to pay for the call helps in goading them to make the call.  

Toll Free System - AdlinksLabs

With the help of AdlinksLabs, businesses in Kochi or across Kerala can easily set up their Toll-Free Number service along with IVR. The IVR system helps the business understand the need of the caller and narrow down to the issue under discussion – and then hand over the call to the right executive in the organization capable and adept in dealing with the issue.

The IVR system Kochi helps the customer reach the right person who can solve their issues. It removes all the unnecessary discussion and holding of the phone to connect with the right person. The IVRS services in Kochi is also required as the call operator cannot handle more than a couple of calls at the same moment. The IVR system also means that the customer is not put on hold indefinitely and can be connected to the executives within a few moments. 

IVR Services - AdlinksLabs

As the calls are transferred, time and money are saved. As the calls are always directed to the right person, a large number of calls can be attended simultaneously. This means that the customer is not on hold. They are taken along the path of the query and routed to the right department in the organization. The IVR system can also be designed to let as many executives as necessary to handle the calls.